Return & Exchange Policy

We want you to love your purchase. If you’re not completely satisfied, eligible items may be returned within 14 days of delivery.

To be eligible for a return, your item must be in the same condition that you received it and accompanied by your receipt or proof of purchase.

To start a return, please contact us at labelless.shop@gmail.com. Once your return request is approved, we will provide return instructions and the return shipping address. Items returned without first requesting a return will not be accepted.

Swimwear Returns

Due to hygiene standards, all eligible swimwear returns are issued as store credit only.

To qualify for a return, swimwear must:

• Be returned within 14 days of delivery.
• Be unworn, unwashed, and unused.
• Be tried on over underwear only.
• Have all original tags attached.
• Have the original protective hygiene liner fully intact and unremoved.
• Be free of makeup, deodorant, lotion, sunscreen, self-tanner, body oils, perfume, stains, odors, pet hair, lint, or any other signs of wear.
• Not be altered, stretched, or damaged in any way.

All swimwear is carefully inspected upon arrival. Returns that do not meet these requirements will not be accepted.

Apparel & Accessories Returns

Eligible apparel and accessories may be returned for store credit within 14 days of delivery.

Items must:

• Be unworn, unwashed, and unused.
• Have all original tags attached.
• Be free of stains, odors, pet hair, damage, or signs of wear.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Original shipping charges are non-refundable.

Damages, Defects & Incorrect Items

Please inspect your order upon delivery.

If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery at labelless.shop@gmail.com with your order number and clear photos of the issue. We will review your claim and work to resolve it as quickly as possible.

Non-Returnable Items

The following items are not eligible for return:

• Sale or clearance items marked as Final Sale
• Gift cards
• Personalized or custom-made products
• Beauty or personal care products (if applicable)

If you have questions about whether your item is eligible for return, please contact us before placing your order.

Exchanges

At this time, we do not offer direct exchanges.

If you need a different size or style, you may request a return (if eligible). Once your return has been approved and processed for store credit, you may use your store credit to place a new order.

European Union Customers

If your order is shipped to a country within the European Union, you may have additional consumer rights under applicable law, including the right to withdraw from your purchase within 14 days of receiving your order.

Returned merchandise must still be unworn, unused, with tags attached, in its original packaging, and accompanied by proof of purchase. Nothing in this policy limits your statutory rights under applicable law.

Contact Us

If you have any questions regarding returns or exchanges, please contact us at:

Email: labelless.shop@gmail.com